Contact Us

Contact Us

We are here to help with any questions about products, orders, or returns.

Customer Support

Email: support@trevexo.shop

Response Time: Within one business day (Monday-Friday).

Order Support

For order inquiries, include:

• Order number from confirmation email
• Email used for the order
• Description of your question

Business Hours

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 4:00 PM
• Sunday: Closed

Times in UTC+8. Messages outside hours answered next business day.

Track Your Order

Visit our Track Your Order page.

Common Questions

Check our FAQ page.

Feedback

Email support@trevexo.shop with suggestions.